Happy new year from Mangocam. As in previous years, we are passing our savings on to our customers and have increased all standard plan disk storage space limits by 25%. Also the maximum retention for the Argon plan has been increased by 50% to 45 days and the maximum Iridium plan retention has been increased by almost 100% to 60 days.
Custom plans can be tailored to your needs and are available for all users upon request - please let us know if the retention or disk space available is insufficient and we will be able to offer you a competitively priced custom plan. We have active custom plans for business customers with more than 300 cameras, 1 year retention and 50 TB of disk space storage.
Port forwarding allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network (LAN). For Mangocam to be able to access IP cameras, NVRs and DVRs remotely (in direct stream mode), the configuration of port forwarding is essential.
Port forwarding is a function of your modem or Internet router (almost all devices on the market support this) and needs to be setup for every internal device that requires external access. If you have three cameras, you will also need to configure three port forwarding rules in order to access these over the Internet. Most private and small business Internet connections only provide one external (routable) IP address, which is fine for outgoing Internet connections like web surfing and email, but makes it harder to actually host / provide services. Port forwarding will configure your modem / router to listen on a specified external network port and forward all external traffic accessing this port to an internal IP address and port - effectively allowing your internal devices like an IP camera to be accessible remotely and allowing it to provide web or RTSP services.
A typical router requires four parameters in order to forward a single port / device:
The external IP addres is not required, as there is usually only one. This screenshot shows the IP forwarding (virtual server) configuration of a TP-Link router with 6 different forwarding rules for IP cameras. Two cameras (runnig on 10.1.1.53 and 10.1.1.84) are having two ports each forwarded - for HTTP and RTSP stream access.
Detailed and free instructions for port forwarding on almost any router can be found on portforward.com. We are also recommending the use of whatsmyip.org to find your external IP address as well as canyouseeme.org to check / verify if your port is open / available. Furthermore there are many videos regarding port forwarding configuration on youtube.com.
Foscam HD cameras such as the Foscam FI9* series, FosBaby, C1, C2 and R2 offer jpeg, motion jpeg and RTSP / H.264 video streams. We are concentrating on H.264/RTSP here, as this provides the best frame rate and quality combined with much lower bandwidth than jpeg compression based streams due to inter frame compression. All Foscam HD cameras offer two separate H.264 stream profiles, the sub stream (geared towards lower quality Internet streaming) and the main stream (for local / LAN viewing and recording).
Most models are using the HTTP port (88/tcp by default) for RTSP traffic as well - they don't show a dedicated RTSP port number selector on the Settings > Network > Port configuration (or Settings > Network > Onvif) screen (see image). For these cameras, please port forward port 88/tcp on your router / modem for Mangocam to access the H.264 video stream via RTSP.
However, other models (using the Ambarella chipset) are using port 554/tcp (the default RTSP port) for RTSP/H.264 video - and port 88/tcp for web / HTTP traffic only. For these models, port 554/tcp (or whichever port is configured as RTSP port on this configuration screen) is required to be forwarded to access the streams.
All Foscam HD cameras feature two streams, which are labeled sub and main stream. These can be configured separately in regards to resolution, frame rate, bandwidth etc. By default, the main stream may be configured to exceed 4 Mbps bandwidth and is not recommended for remote (Internet) access as is.
Please keep in mind that this is upload bandwidth, which may exceed the maximum data upload speed of your Internet connection. In most cases this can be lowered to less than 1 Mbps without significant loss in image quality. Please find our recommended stream configuration settings here.
The main stream (higher bandwidth) is normally used for viewing in the web browser and for NVR's. Assuming the image quality and resolution of the sub stream is sufficient (some Foscam models may only allow 320x240 pixels here, even though the main stream allow 720, 960 or 1080p), we are recommending to use sub stream profiles (labeled as sub) for Mangocam.